Services that help create a customer focused information technology environment like TeamViewer and Cherwell.
The procedure that OneIT follows for documenting changes which impact or could possibly impact the University IT environment.
The procedure that OneIT follows for documenting interruptions in service.
Service for remote customer support.
Service provided by College of Engineering for support and maintenance of Mosaic systems.
OneIT offered Service Desk. Phone and walk up support is available.
Service desk for the support of the Student Union, Activities and Recreation.
Tool used for IT Service Management by OneIT and across the university.
Tool used by the Library for tracking IT related requests.
IT Service Management tool used by Student Health and Counseling Center IT.
